Thank you for choosing Kansas Diabetes and Endocrinology Center for your healthcare needs. We provide you with quality and affordable care. To address common questions regarding patient and insurance responsibilities, we have developed this payment policy. Please read this document carefully, ask any questions you may have, and sign in the space provided. A copy will be provided upon request.
Insurance: We participate in most insurance plans, including Medicare. If your insurance plan is not one, we work with, payment in full is expected at each visit. If you are insured by a plan, we accept but do not have an up-to-date insurance card, payment in full is required until we can verify your coverage. It is your responsibility to know your insurance benefits. Please contact your insurance company with any questions regarding your coverage.
Co-payments and Deductibles: All co-payments and deductibles must be paid at the time of service. This is a part of your contract with your insurance company. Failure to collect these payments can be considered fraud. Please assist us in complying with the law by paying your co-payment at each visit.
Non-covered Services: Some services you receive may not be covered or considered necessary by Medicare or other insurers. You must pay for these services in full at the time of the visit.
Proof of Insurance: All patients must complete their patient information form before seeing the doctor. We require a copy of your driver’s license and current valid insurance card. If you fail to provide the correct insurance information promptly, you may be responsible for the balance of the claim.
Claims Submission: We will submit your claims and assist you in any reasonable way to help get your claims paid. Your insurance company may need certain information directly from you. It is your responsibility to comply with their requests. Please note that the balance of your claim is your responsibility whether your insurance company pays it. Your insurance benefit is a contract between you and your insurance company; we are not a party to that contract.
Coverage Changes: If your insurance changes, please notify us before your next visit to ensure you receive your maximum benefits. If your insurance company does not pay your claim within 45 days, the balance will be billed to you.
Nonpayment: Patients are required to pay their medical bills in full within 120 days of the service date. Failure to do so will result in the balance being sent to a collections agency. Partial payments or payment plans will not be accepted unless otherwise negotiated. If a balance remains unpaid, we may refer your account to a collection agency, and you and your immediate family members may be discharged from our practice. If this occurs, you will be notified by regular mail that you have 30 days to find alternative medical care. During this 30-day period, our physician will only be able to treat you on an emergency basis.
Our practice is committed to providing the best treatment for our patients. Our prices reflect the usual and customary charges for our area. Thank you for understanding our payment policy. Please let us know if you have any questions or concerns.